Staff members and the outgoing Acting Ombudsman, Alain Wai Molgos undertook a review of the current structure of the office as well as the 2019 staff business plan.
There was also a review of all job descriptions of senior managers and other officers.
At a retreat, the staff produced a draft office business plan and budget for the year 2020.
Staff were also able to review investigation processes and prepare for any upcoming changes in governing legislations.
