Dr Jemaima Tiatia-Seath, co-head of the School of Māori Studies and Pacific Studies at the University of Auckland, is a specialist in mental health and well-being among Pacific people.
Tiatia-Seath urged Pacific people to check-in on family, friends, colleagues, students as it was important during these extraordinary times.
"Through my work around suicide prevention, it has always been a key message to check in on each other and that was born from siblings checking in on each other once they have lost a loved on to suicide."
She said it made complete sense to continue such connection in the Covid-19 era.
"Sometimes we get so caught up in our own bubbles that we seem to not realise that other people may not be doing so well and it is so hard to detect that when you're not physically near or seeing people on the daily," she said.
The Auckland family at the centre of the current Covid-19 cluster received a lot of negative comments on social media, and Tiatia-Seath said the stigmatisation of that response had not helped with stress levels in the Pacific community.
"Covid-19 knows no ethnicity, so it was extremely unhelpful to point out the ethnicity of the family. The virus is the problem here," she said.
Tiatia-Seath pointed out that when people are disconnected from others, it could be hard to pick up signs of distress, without being physically present.
"I think when you notice people close down their social media accounts, people that were usually active or engaging online have suddenly gone quiet, I would check up on that person.
"Ensuring families in need have food, checking that our elderly are okay and connected and that our young people are staying engaged after being disconnected from their schools. These are the kind of people we need to look out for," she said.
The University of Auckland academic said parents needed a lot of support especially if they were having to also be educators for their children.
"We need to be vigilant about our own well-being as well as other people's. Part of that is watching for digital fatigue.
"Zoom video calls should not be so long and be mindful and respectful of the spaces people are in. It can sometimes be intrusive for some, as you're inviting people into your home."
She said not spending a lot of time on social media could also be beneficial for well-being.
"There's no stigma or shame in being tested for Covid-19"
Pacific union members also encouraged people in the communities to get tested for Covid-19 if they were showing symptoms.
Komiti Pasefika, the Council of Trade Unions Pacific Island worker representative group, have learnt through their engagement with Pacific workers that there was fear in regards to taking a test.
"A negative test provides the assurance that you and your family are safe. Where there is a positive result then it is about following the correct procedures to make sure our families are safe and well," Co-convenor Brian Palalagi said.
"We encourage our Pacific families that if they are not well, go and get tested.
"Take the time to go to your GP or Community Based Assessment Centres (CBAC) to get tested.
Palalagi said if you were concerned about what this meant for your work, talk to your union organiser or union delegate in your workplace.
"Our view is that you should be accommodated with full pay to be able to make your contribution to the team of 5 million who are wanting to stamp this virus out of our communities.
He agreed with Tiatia-Seath that people were the solution to the coronavirus.
"We know that Covid-19 is a tricky virus, which doesn't discriminate who it inflects. The virus doesn't discriminate, and neither should we," Palalagi said.