Pacific online banking activity increases during lockdowns and Tongan tsunami and eruption

ANZ has seen a 30-percent increase in Pacific internet banking customers, which comes after Samoa and Kiribiti's nationwide lockdown, and recent Tonga events.

Banking has been unaffected by recent riots in the Solomon Islands.

ANZ banks in the Pacific are operational, in-line with government requirements with banks in Samoa back open tomorrow.

ANZ Regional Executive for the Pacific, Tessa Price said people can still access money in Tonga from their bank online or via ATM.

Sending money home to the Pacific more often

In July 2021, ANZ customers in Australia and New Zealand sent 11,668 International Money Transfers to family and friends in the Pacific, worth AUD$ $13.1m (US$9.6 million), a 21 percent increase in volume when compared to the same period last year.

“In the Pacific, international money transfers - also known as remittances - are about more than money: they are about family, safety, culture, and community,” ANZ Regional Executive, Pacific, Tessa Price said.

ANZ extends fee waiver for money transfers to Pacific

Latest figures show the value and volume of transfers made by ANZ customers to the Pacific has increased substantially on the same period last year.

In February 2021 ANZ Australia and New Zealand customers sent a combined volume of 8,761 International Money Transfers worth AUD$12m (US$9.2 million) – a 95 percent increase in volume and 33 percent increase in value compared with the same period last year.

Money sent back to the Pacific from overseas, known as remittances, can make up a large part of a Pacific household's disposable income - up to 25 percent.

Pacific women receive training boost through new ANZ and UNDP financial literacy partnership

The partnership will see accredited ANZ facilitators deliver financial education with female market vendors, entrepreneurs and small business owners across a number of UNDP supported projects.

Patrick Tuimalealiifano, Deputy Team Leader of Inclusive Growth Programme at the UNDP Pacific office, said this partnership is about more than just balancing a budget.

“We want to help rural market vendors, predominantly women, move away from subsistence living, and MoneyMinded has proven success in helping Pacific people create a positive vision for their future,” he said.

ANZ appoints Jonathan Stevens as Chief Risk Officer, Vanuatu and Kiribati

Stevens will be responsible for overseeing risk strategies and policies, as well as protecting the bank’s balance sheet in both markets.

He will be part of the local leadership team in Vanuatu and report to Brent Turner, Chief Risk Officer, Pacific Islands.

Commenting on the appointment, Turner said: “Jonathan’s knowledge of credit and risk processes across the region, including his most experience as Lending Service Manager for Pacific, will be an asset to the team here in Vanuatu.

New ANZ Pacific app launched

ANZ PNG’s chief executive officer, Mark Baker, said: “We are fully committed to continuously improving our products and services and providing a seamless digital experience for our customers and today we are pleased to launch this new app.

“This ANZ Pacific app allows our customers to do their day-to-day banking easily and conveniently in a cost-effective and speedy manner.

“The app also has enhanced security features embedded which allows our customers to do their banking safely and securely.

ANZ reduces Pacific money transfer fees

The fees for transfers to Fiji, Solomon Islands, Cook Islands and Kiribati have been lowered by 60 percent, from 18 NZ dollars to seven dollars.

The ANZ's Paul Goodwin said the bank now knows how important the transfers are to local communities.

The bank said the change comes after its "successful trial" of the lowered fees to send money to Samoa, Vanuatu and Tonga which began in May last year, which it says will continue.

In June ANZ lowered the fees from Australia to Fiji, Samoa, Vanuatu, Kiribati and Tonga.

ANZ shares insights with Vanuatu journalists

The workshop was facilitated by veteran Australian journalist and Managing Editor of ANZ BlueNotes, Andrew Cornell.

More than a dozen members of the Vanuatu Media Association took time out of their busy schedules to attend the workshop for journalists and other media workers organised by ANZ Vanuatu yesterday, covering the critical and evolving role of corporate journalism, writing corporate news and understanding and reporting on basic financials – and what those stories mean for everyone.

ANZ appoints Rufus Pinto as Country Head Vanuatu & New Caledonia

Pinto transitions from his previous role as CEO for ANZ Kiribati, a role he held for the last three years.

“Mr Pinto is an experienced banker with a career spanning over 15 years in banking and financial services in India, Australia and the Pacific, and I’m thrilled to have him on board in Vanuatu,” said Price.

Pinto has worked across various banking areas over the course of his career, including Retail, Commercial, Private and Corporate/Institutional.

ANZ announces relief package for customers impacted by Cyclone Winston

ANZ CEO Pacific & CEO Fiji Vishnu Mohan said: “This is one of the worst cyclones to hit Fiji destroying many towns and villages as well as damaging vital infrastructure. It will take a long time for Fiji to fully recover from this disaster and we want our customers to know that we are here ready to support them.”

ANZ’s customer assistance package includes:

  • suspension of all home loan, personal loan and small loan repayments for 60 days;