Concert tickets

10,000 fans helped with Ed Sheeran tickets

The Shape of You singer imposed strict rules for entry at his 18 gigs to try to stop the reselling website Viagogo selling overpriced tickets.

Tour promoter Kilimanjaro Live said thousands of fans with invalid tickets from the website were offered new ones at face value.

Viagogo has been asked to comment.

Sheeran had said he wanted to stop fans being ripped off by secondary ticket sites, many of which are believed to be used by touts selling at overinflated prices.